Senior Management


To provide high quality, customer-focused Information Technology Services and business solutions to the Government and citizens.


Effective management of Information and Communication Technology (ICT) as a means for improving and achieving the social, economic and political growth through effective service delivery.

The Department is charged with developing and implementing ICT policy and related infrastructure within the public sector.

The services of ICT are becoming increasingly part and parcel of the modern way of working. The government does not desire to continue lagging in this aspect of technology.

ICT is currently a major issue in government operations especially with the growing focus on creating an electronic based transaction government (e-government).

ICT though being run from MOF is not a single sector issue but a multi-sector concern.

The Functions of GITS are:

    Developing and implementing an appropriate ICT policy for the public sector.
    Advising the government on matters related to ICT.
    Networking and spearheading the equipping of the entire public sector with appropriate ICT facilities.
    Providing the necessary ICT interface between the public sector and stakeholders.
    Offering technical advice on the procurement of ICT equipment.
    Updating ICT in government so as to keep pace with technology developments.
    Ensuring optimal operation/use of ICT through training and other capacity building interventions.

The department's mandate rest's on the ICT functions which entails ensuring and maintaining ICT standards within Government organizations.

It further involves facilitating rapid national economic growth and development through appropriate application of Information Communication Technology for sustainable performance improvement, increase productivity/communications and provision of quality public services


    Productivity: To enhance productivity and reduce costs by improving the accuracy, timelines and speed with which the government functions can be met.
    Information Availability: To increase and improve information and data availability, thereby assisting the Government in decision making and in providing services to the public.
    Environmental Responsiveness: To ensure, from an Information System perspective, the Government is responsive to an environment that is constantly changing as a result of changes in areas of laws, regulations, interpretations, and funding.
    Infrastructure: To augment and improve the infrastructure of the Government's Information Systems, including technical architecture (Connectivity, Hardware, Software), the organizations structure, human resource capabilities (Training)
    New Technology: To evaluate new technology to determine if it will provide benefits to the Government in achieving its business objectives.
    Customer Focus: Invoking Non Information Technology Personnel to meet the Information needs of the Society/Organization

This is the unit charged with the responsibility of day to day running of the department.


It will be important to note that GITS is charged with the responsibility of providing training in ICT related fields in government and will therefore provide training to other departments also as need arises.

The Training Division within GITS offers training for government and other parastals. Their duties include

1. Training of Managers, Supervisors and computer operators on basic computer skills for all staff of government ministries and Parastatals.

2. Installation of basic computer application packages and troubleshooting.

3. Computer user support.

4. Computer training curriculum updates from time to time depending on the needs of participants.

5. Connecting basic Local Area Networks (LANs)

1. Maintenance, servicing  and repair of computers, printers and peripherals

2. Loading and configuration of Operating systems

3. Loading of applications

4. Configuring  of networks

5. Installation of antivirus

6. Issuing and checking of specifications

7. User support

8. Technical evaluation

9. Training  of attachment students

Government Information technology library sees the provision of information as a way to:

1. Maximize use of the collections by facilitating a greater volume of networked access by providing the enhanced functionality intrinsic to the digitized items.

2. Reflect national and international priorities for wider access to, and enhanced use of the digitized materials available within the library.

3. Contribute to the conservation of original materials for future users.

4. Recognize that the Library Catalog contains more than books.

5. Interpret and evaluate Web search engine results.

6. Understand the organization of the Internet.

Services Offered:
Government Information Technology library offers Services mainly to Civil Servants within the Ministry of Finance and other Ministries in the area of Information technology and Management.

As an Information technology library within the Civil service, some of the services and information materials are still new to users especially those who are not computer literate.

However it is the desire of the Library and it's staff through  computerization and in future digitalization of the library to create awareness to the users and also equip them with the necessary skills.

1. Reference services

2. Current Awareness and SDI services

3. Issuing of information resources

4. Online browsing services

5. Reference services

The services offered are mainly in relation to information materials such as Dictionaries, Encyclopedia and newspapers which can not be borrowed but are readily available in the library website and internet for users.
Current Awareness Service & Selective Dissemination of Information (SDI)

The users are able to know what is the up to date information on issues related to Information Technology and Management. The library is also able to choose and advice the users on what information would be best for them and the resources that can best suite the needs of the user.
Issuing services.

This is whereby the users are served within the library and are able to borrow information materials such as online books which are in CD format, books, manuals, software and periodicals.
Online browsing services.

Users are allowed to browse through the internet for not more than twenty minutes (20mins.). However it is strictly indicated that no porno graphical sites should be viewed within the library.

Priorities of G.I.T.S Library are:

1. Manage content digitized within the library

2. Establishing procedures for collaborative cataloguing and resource description

3. Creation of searchable and brows able user interfaces.

4. Selection, evaluation and description of internet resources.

5. Cross searching of selected catalogues of local ministerial libraries, archives and parastatal libraries.

6. Development of content maintenance and workflow procedures.

7. More flexible and dynamic search options.

8. Common subscription services.

9. Possible extension to other organizations that are within our docket  and geographical areas.

User Education
As an information technology services library, those targeted are mainly the newly enrolled clients who are shown how to locate and retrieve information materials from the library using the digital facilities available.

They are introduced to retrieval tools such as online facilities available and the use of reference tools such as dictionary and encyclopedias .

Library Collection
The library has a collection of books, periodicals, diskettes, tapes and CD-Rom that are of importance to the users. They are available on request for strict use by the registered members of the library who can borrow them.

The diskettes and Compact disks (CDs) can be borrowed for not more than two days, Periodicals such as PC World and PC Magazine are borrowed for a period four days and books for a duration of two weeks exclusive of weekends.

Government Publications
Government publications of all types though not  available within the library can be accessed online through the Government of Kenya website.


This unit is charged with the responsibility of payroll processing through the mainframe computer and currently processes payroll for TSC, Department of Defense (D.O.D)


Role of the Networking Unit

The networking unit is charged with the responsibility of designing Local Area Networks (LAN) and Wide Area Networks (WAN) to provide connectivity within and between various government departments and ministries respectively. This involves surveying of the sites, preparing drawings for the sites and also preparing the design documents used for bidding. After award of the contracts, the same unit supervises the installations up to the point of testing and commissioning of the networks.

The Unit also provides similar services to other Government bodies that wish to undertake similar projects.

Overview of the Local Area Networks Installed

Currently, the networks are implemented using Category 6 compliant components and are deployed according to ANSI/TIA/EIA-568-B and ISO/IEC 11801 standards. The first three networks were deployed using Category 5e compliant components. The horizontal cabling is based on 4-pair Unshielded Twisted Pair (UTP) cable while the backbone cabling is based on 6-core fibre optic cable. The horizontal and backbone cabling are able to communicate by means of media converters attached to the active equipment.

The networks installed are able to inter-connect a wide variety of heterogeneous devices which may include but not limited to computers, network control devices, network management devices, audio/video communication devices, security and access control systems devices.

The cabling systems are based on open architecture that provide multiple compatibility, interoperability, scalability and efficient adaptability to changes in physical layouts and relocations. Where cables could not be run in the existing building trunkings within the perimeter walls or under floors, surface pathways using metal trunkings were installed.

All active components used in the networks are able to facilitate management of the network from a central as well as a remote location by use of industry standard network management protocols.

The structured cabling subsystems installed bear a manufacturers warranty of 15 years.


The Software Development Group provides development, maintenance, enhancement, and production support for enterprise-wide applications. Currently, this portfolio includes

1. Draft Budget System

2. Revised Budget System

3. Votebook Management System

4. District Votebook Management System

5. Payroll Data Capture program

6. Public Service Recruitment System

Software Development Technologies Supported

Microsoft Visual Studio is the tool GITS uses to write some applications.

COBOL: GITS is maintaining both the payroll and Revised Government Accounts systems that were written in the COBOL programming language. These are batch applications that run on our S390 mainframe computer. COBOL programs are being phased out to be re-written in newer technologies. (IFMIS and IPPD systems)

MS-Access: GITS  Software Development provides Microsoft Access system development services for government Departments. This type of development uses MS-Access as the data storage software and MS-Access VBA as the development tool.

MS-Access is a good choice for application development when the application will run on a stand-alone machine or in a small network environment with 5 users or less. Suggested maximum data storage requirement is 2GB.
It is also less expensive in deployment.

Web Site Development: GITS's web developers use a variety of tools and languages to create web graphics and content. Their tool kit consist of HTML, PHP, Javascript, Photoshop, Dreamweaver, and FrontPage.

Database Management Systems Supported

Most of GITS Software Developers support applications that use the following Database Management Systems

Oracle is a relational database management system from Oracle Corporation.
Used in IFMIS

TopSpeed is a relational database management system from TopSpeed Corporation.
The IPPD solution has been implemented on this platform.

MS-Access is a relational database management system from Microsoft Corporation.
Because of ease of deployment most of the applications use MS-Access.

The e-government Strategy focuses on delivering the government business online. GITS  is in the process of developing a framework to be adapted in the software design methodolgy for future software development.

To provide GITS's clientele with functional software applications that meet their business requirements, maintain a high level of  clientele  satisfaction, and continue the migration to new application development technologies.

The application development process must be centered around a proven systems development methodology that assures proper project management and quality assurance practices are followed.